Info - and Servicecenter - FAQ

Frequently asked questions for ordering

 
I have found the decals, that I need, but I need only a couple decals, rather than a full set. Is that possible?

No, sorry. Because of the scrap reasons we always have to produce a complete set of a decalset. Also we recommend always the sided change of the decals to minimize color and / or pattern differences.

I want one of the sets available, but I want it in custom colors. Is that possible?

Yes! For more informations, please email us at info@racingaufkleber24.de

I want to order, but have still some questions?

We are happy to answer all you questions and doubts, please contact us directly via info@racingaufkleber24.de

How do I buy an item?

You can place your order via our online store, by email and by post.

Is there a minimum order?

No.

How can I redeem a voucher / coupon code?

In basket a special field is provided on the left side for coupon codes. Enter your voucher code and the value will be charged immediately with your order here.

How can I cancel my order?

Cancellation is basically only possible as long as no money receipt was posted. For cancellation, please contact us as soon as possible via email to info@racingaufkleber24.de


Frequently asked questions about delivery

 
How long is the production of the decalsets?

The processing time of your order is made up of manufacturing and shipping time. On average, our customers get the sticker from 10 to 14 working days from receipt of payment.

Is Racingaufkleber24.de shipping all over the world?

Yes!

I'am waiting some days for my package and it still hasn't arrived.

The shipping period for the European countries is from 5 to 15 days and for the rest of the world it is between 10 and 20 days.


Frequently asked questions for payment

 
Payments by bank transfer

All information about payment via bank transfer can be found on ordering confirmation mail.

Payments by PayPal

PayPal is the online payment service that allows you to pay securely , easily and quickly in online shops - for free.


Frequently asked questions for security

 
Are cookies placed?

Yes, we use cookies to improve the performance of our online store.

Will my data be encrypted transfer?

Yes, first of all because you don't need to write any payment information in this website (you will be redirected to the Paypal website for that) and second because this website has an SSL (Secure Sockets Layer) certificate, like you can see from the domain address (https).